At KDB Kart, we are committed to providing excellent service and ensuring customer satisfaction. We understand that sometimes things may not go as planned, and we are here to help resolve any issues you might encounter.
Step-by-Step Process for Grievance Resolution
Contact Our Customer Support: For any immediate help or concerns regarding our products or services, please first reach out to our customer support team. They are equipped to handle most issues and can provide quick assistance. Phone:+91 729 184 2413 (Mon-Sun: 10:00am to 6:00pm)
Escalating Your Complaint: If our customer support team is unable to resolve your issue to your satisfaction, you can escalate your complaint by reaching out to our dedicated legal team managed by Btech Marketing Wala.
How to Reach Out
Email: For any grievances or if you wish to escalate an unresolved issue, please email us at complaints@btechmarketingwala.com. Our legal team will review your complaint and get back to you within 72 hours.
What to Include in Your Email:
To help us address your concern quickly, please include the following information in your email:
Your full name
Contact information (email and phone number)
Order number (if applicable)
A detailed description of your complaint
Any supporting documents or evidence
Legal Matters
If you are considering taking legal action against KDB Kart, please contact us at complaints@btechmarketingwala.com. Our legal team will assist you with the necessary information and steps to proceed.
Our Commitment
At KDB Kart, we take every complaint seriously and are committed to resolving your issues as quickly as possible. Our legal team at Btech Marketing Wala will:
Acknowledge your complaint within 72 hours.
Conduct a thorough investigation of your issue.
Provide a response and resolution within 14 business days.
Thank you for choosing KDB Kart. We value your business and appreciate your patience and understanding as we work to resolve your concerns.
